From Link Magazine, Spring 2014
As markets become more global, customers are ever demanding new ways for suppliers to deliver them value. Over the last ten years or more, these same companies have been reducing their engineering and purchasing staffs, creating a new dependence and responsibility in their vendors to generate both quality and cost improvement ideas. For many distributors, this new responsibility is an unwelcome diversion in their already hectic and changing environment. However, for a select few, these new expectations present a unique opportunity to be exploited and profited from.